Refund policy
Returns
Customers have the right to return items within 30 days of receiving their order.
If you are not satisfied with your purchase, received an incorrect item, or the product is defective or unsuitable, please contact our customer service at info@accessoriesandstyle.com. Our team will guide you through the return process and ensure a smooth refund.
Return Costs
Customers are responsible for covering the return shipping costs, whether for unsatisfactory products or defective items. The exact costs are payable directly to the shipping carrier.
Return Forms
Digital return forms can be requested by emailing info@accessoriesandstyle.com.
Refunds
Refunds will be issued within 5 days after receiving and verifying your returned items. The refund will be processed using the same payment method as the original order.
Important Conditions for Returns
- Only items in new condition are eligible for return.
- We reserve the right to decline returns if there are signs of use.
New Condition: Items must be in their original packaging, unopened, and unused.
If you’re dissatisfied with your order, please reach out to us for assistance.
Steps to Return an Item
- Email info@accessoriesandstyle.com to register your return.
- Our customer service team will provide you with a return form.
- Return the items and cover the shipping costs.
- Receive your refund within 5 days after we receive the return.
Order Cancellation
You may cancel your order within 30 minutes of placing it. After this period, cancellations are no longer possible. To cancel, email info@accessoriesandstyle.com within the 30-minute window.
Damaged Items
If you receive a damaged or defective product, don’t worry—our customer service team will assist you in returning and replacing the item. Contact us at info@accessoriesandstyle.com for support.
Incorrect Items
If the wrong product was delivered, please contact us at info@accessoriesandstyle.com. We will assist with the return and ensure a replacement is sent.
Exchange Policy
Exchanges are not available. For assistance with returns and placing a new order, email info@accessoriesandstyle.com.
Shop Name: Accessories and Style Ltd.
Opening hours:
Monday to Friday: 12:00 - 18:00
Saturday and Sunday: 13:00 - 17:00